Contact Us
Please visit our FAQ Page, we may have already answered your question!
For product questions, technical support, or general inquiries, please email us at Monica@selkirksmx.com.
If you're reaching out for specific advice about your bike, be sure to include detailed images so we can fully understand your situation and assist you better.
- For any order-related inquiries, email Monica@selkirksmx.com. The answer to the question, "When will my order ship?"—is always, "As soon as possible! We're working hard to get it out to you while ensuring everything meets our high standards of quality."
- Once your order ships, you’ll receive a confirmation email with the tracking number.
- For shipping updates, you can track your package directly or contact the carrier. After pickup, there’s typically nothing we can do to expedite shipping or track the order any better than you can with the tracking number. Please use the added shipping insurance at checkout, we will not reimburse orders lost in shipping.
- If you have other questions about a specific order, please feel free to reach out and include your order number for faster service.
- Phone Support:
- We'd love to connect with you by phone! However, due to the high volume of inquiries during our busy fall and winter season, we’re unable to provide a direct phone number at this time. We are all in the shop working with no receptionist. To ensure we don’t miss your question, please email the relevant department. We’ll get in touch with you as soon as possible!
Installation instructions Link
Thank you!